Spin True – Stay Wise!
Each Roll Brings Opportunity.
In a clear and simple way To start playing right away, make an account, verify your identity, and choose how you want to pay. Keep your balance safe in $ and enjoy quick deposits and withdrawals. Please keep in mind that all transfers must follow the law in Canada and only registered users who are old enough can take part.
Everyone can only have one profile. If you share, duplicate, or make fake accounts, your account will be closed and you will lose any money in it. To keep people from getting into your account without permission, you must keep your login information private.
Authorised methods are used to process transactions like deposits to $ and requests to withdraw money. Make sure that all of the financial information you send in is correct. If there are any mistakes, payments may be refused or your account may be suspended. Different payment systems have different limits and fees that apply.
There are certain requirements for eligibility and rollover for bonus campaigns and free spin promotions. Before you can take any money out of your bonus account, you must meet all of the requirements. There are tools for responsible play that let customers set limits and exclude themselves from games, giving them full control over their gaming experience. In Canada, any violations or suspicious activities will be reported to the right people.
Most of the time, customer support answers questions quickly. To make sure that processing is clear, formal complaints must be sent in writing along with the relevant transaction details in $. Follow these rules to keep getting into the platform without any problems. Players from Canadian are welcome to responsibly check out the best features. Put more money in your account in $ today to get started!
When you first sign up, make sure you give correct personal information. Your identification papers must have the same information as your full name, current address, date of birth, and a working email address. For extra security, you may be asked to verify your phone number. Make sure all the data fields are filled out correctly so that Canadian users can follow the rules. If your records aren't complete or don't match up, your account creation may be delayed or denied.
Before you start, make sure you have clear scans or photos of the following documents:
Documents should be uploaded in high-resolution JPEG or PDF format so that all important information is easy to read. People in Canada who have special identification documents may need to have their automated checks looked over by hand as well. It usually takes 24 to 48 hours to finish verification. Pending status stops you from doing things like withdrawing $. Once their accounts are verified, account holders can deposit to $, use all of the features, and withdraw $ without any more problems. If you get a message saying that your documents were rejected, call customer service and send in new images or any other papers that were requested to quickly fix the problem.
Only people who are 18 years old or older, or older if local law says so, can get in. When you verify your account, you may be asked to show proof of age. If you send in fake documents, your account will be suspended right away.
Availability is limited to places where online gaming is not against the law. Users from restricted areas cannot register, deposit, or withdraw $. To enforce territorial limits, checks on IP addresses and identities will be done.
Before you make an account, make sure that online gaming is legal where you live. If you engage from any location in violation of applicable regulation, you will lose your money and your account will be closed. Customers are the only ones who are responsible for following local rules about participation.
People who live in or have strong ties to areas that are banned from online gaming are not allowed to enter. If you try to get around these rules, even by using a VPN or proxy service, your account will be closed without warning.
Account holders must always give correct information about their age and where they live. If there are any changes to the status that could affect access or legality in Canada, updates must be sent right away. If you don't meet the eligibility requirements, you may not be able to get your $ balances.
You can start financial transactions right from your dashboard to add or take out $. You can only use payment providers that are listed in your account area, and all deposits must come from an account that is in your name.
To add money to your balance in $, choose a payment method and enter the amount you want to deposit. There are minimum and maximum amounts that apply. Please check your cashier section for the most up-to-date limits. Processing usually happens right away, but some methods may take up to 15 minutes. You can't make cash deposits or transfers to other people. If your profile is incomplete or not verified, you may have to wait longer or have restrictions on top-ups.
Go to your account menu and ask for a withdrawal. Whenever possible, money is sent back to the payment method that was originally used, but only after internal security checks have been done. If you didn't do it during registration, you have to verify your identity before you can get any money. You can cancel pending withdrawals while they are still being looked at. There are daily and monthly limits, and all requests are handled in $. Fees may apply based on the provider you choose and the size of the transaction.
Set limits on your account for deposits, losses, or sessions to keep an eye on your spending. You can set limits in the responsible gaming tools section. If you lower a limit, it takes effect right away. If you raise a limit, you have to confirm it and wait a certain amount of time. By changing these settings, customers from Canada can better control what they do.
If you need help with transactions, problems, or managing your limits, you can get in touch with customer support through the help section of your account dashboard.
Before accepting any promotion, make sure you read the fine print that comes with each bonus. If you don't follow these rules, you will lose the bonus or any winnings that go with it.
Every promotion has its own rollover multiplier. For instance, a deposit boost might need a 35x playthrough, which means you have to play eligible games 35 times the value of the bonus before you can withdraw the money to $. Different games count in different ways. Most slots count 100%, but table games or live dealer games may only count 10% to 20% of the requirement.
Most of the time, bonuses are no longer valid after 7 to 30 days. If you don't meet all the requirements by the deadline, the offer and any promotional winnings will be void. When using promotional funds, a lot of rewards also say that you can only bet a certain amount at a time (for example, $5 per spin/hand). If you go over this stake limit or use game strategies that are not allowed, your bonus will be cancelled.
Winnings that can be cashed out from offers are often limited. Look at each campaign to see what the most you can win is, like $100 or $500. When the requirement is met, any extra amounts over the cap will be taken away. If you ask for a withdrawal before the rollover conditions are met, the promotional fund and any winnings that go with it may be automatically cancelled. Make sure that your balance in $ is enough to cover the full amount before you ask for a cashout. You can only have one active campaign per customer unless it says on the campaign page that it can be stacked. You can't trade, give away, or sell promotional offers. If a user has more than one account and uses marketing incentives in a bad way, all of their bonus money will be taken away and their account will be closed.
To control your gaming activity, set limits on your account dashboard for how much you can deposit, lose, or play in a session. You can change these settings every day, week, or month, which gives each user in $ the flexibility they need.
To set financial limits, go to your profile settings. You can set minimum and maximum amounts for deposits and losses for each $ period. Any decrease in limits takes effect right away, but increases need to be confirmed within 24 hours to stop people from making changes on a whim.
You can choose to exclude yourself right away in the responsible gaming section. You can choose a time period from 24 hours to five years. During exclusion, you can't play games, deposit money into $, or use promotional features. Without needing help from customer service, temporary cooling-off periods can be set for anywhere from 24 hours to six weeks. For more help with self-restriction, you can use third-party blocking tools like Gamban, BetBlocker, or GamStop (if they are available in Canada). After the chosen period has ended, you can only change or remove restrictions after secure verification. Customer support is trained to help with responsible gaming and give you the phone numbers of local counselling and helpline services. Check your balance in $ often, look over your transaction history, and ask for help if you notice changes in how you play games or need more resources.
If you have any problems with your gaming experience, payments, or any transaction involving your balance in $, please contact customer support right away through live chat or email. To make sure that your case is handled quickly, please include all relevant information, such as your user ID, relevant timestamps, and any supporting documents.
We look into all complaints within 72 hours. You will get a tracking number for your request and regular updates on its status until it is resolved. Support staff may ask for certain papers or explanations. If you respond quickly, your claim will be processed without any unnecessary delays.
Most questions are answered within a week. It could take up to 28 days to settle a complicated dispute, especially one that involves a third-party payment processor or verification checks. If you don't agree with the outcome given, you can ask for a second review by sending your case to the compliance team through the special escalation email address. Each escalation is looked into on its own, and a written decision is given within 14 days.
If the issue isn't resolved, users from Canadian can take their complaint to the Alternative Dispute Resolution (ADR) provider that is listed on the platform. You can find all the contact information and application instructions in your account dashboard or by asking. ADR decisions are final, but they must follow the rules of Canada. Everything said about a dispute is private. Data privacy laws protect your rights by making sure that your personal information and records are handled safely during the whole process. To avoid problems, make sure your contact information and ID are up to date.
Request closure of your user profile directly from the personal settings menu or contact customer support by secure message. After your account is closed, check the status of your remaining balance in $. You can ask for a refund for any positive balance as long as all compliance checks have been done and all obligations have been met.
Within 30 days of termination, you can start a payout request using payment information that has already been approved. If the original deposit method is not available or the law says otherwise, balances in $ will be processed using the original method. Processing times may be different because of the provider's rules and the need for security checks.
If you don't take out inactive funds, they will be held for a certain amount of time according to the laws of your country. If you ask, unclaimed $ can be sent to the right authority or returned to you using the registered contact information. Data retention meets the legal requirements for anti-money laundering and player protection in Canada.
Bonus
for first deposit
1000CAD + 250 FS
